Frequently Asked Questions

General questions

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• What is Anycast DNS ?

  Anycast DNS is a special DNS service runing on separate Anycast Network. Standard server has only one unique IP inside internet network. In Anycast world, more servers can hold the same IP, and they are spread across all continents. By clicking on google search result or typing domain name in the browser, you create a query which search that IP. Your query will not travel around the world to find a server with requested IP, instead it will go to the nearest server with that IP in Anycast network. This is done by BGP routing protocol and in practice, with Anycast DNS, user will get short time of DNS responses and much faster response of the website.

• How is your Anycast Network ?

  Our Anycast Network is always growing. Currently we have more than 70 nodes in about 50 countries, covering all continents.

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Technical questions

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• What is your ASN and Anycast IP Prefixes ?

  ASN: 60592
  
  NS1: 185.28.194.194
  NS2: 185.38.108.108
  Ipv6: 2a00:fea0:dead::beef

• Is possible AXFR/IXFR import ?

  Yes, Secondary Anycast service is specially designed for such a case, when customer has his own primary server. Both AXFR and IXFR are supported.

• Do you support AXFR/IXFR export ?

  No, we don’t have support for AXFR/IXFR exports yet

• Can we use TSIG for zone transfer ?

  Yes, TSIG is supported – You just need to configure TSIG in server settings under your account

• Are statistics realtime ?

  Statistics are imported from nodes once per hour, and after that, processed by our script to Elastic database. Data for analyzing is available immediately after.

• What DNS records are supported for Managed Anycast ?

  A, AAAA, CNAME, MX, TXT, SRV, TLSA, CAA, SSHFP are supported
  SOA, NS, CDS are generated by system - customer cannot edit them

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Financial issues

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• Can I pay monthly with rates ?

  Yes, in all our plans

• What payment types you support ?

  We support credit card payments and wire-transfer payments (to the EU bank). Of course, you can recharge your credit and pay invoices from credit.

• Do you offer any trial period for testing your services ?

  Yes. By registering your account, you will be able to use and test our service for next 30 days. After that period, you must choose your monthly plan.

• Are cryptocurrencies like Bitcoin and Ethereum accepted ?

  Sorry, we don't accept cryptocurrencies

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